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Automated Group Administration, Inc. (AGA), established in 1985, is a full-service third party administrator providing services for self-funded and fully insured employee benefit programs. AGA professionally administers hundreds of employer plans.
AGA is an active member of the Society of Professional Benefit Administrators (SPBA), a national association active in legislative matters, legal interests and continuing education. We offer one stop administration of employee benefit programs including: claim processing, billing, policy issue, cafeteria (Section 125) administration, banking, trust arrangements, plan document and summary plan description development.
AGA is devoted to providing innovative, progressive and responsive ways of managing, funding and administering employee benefit plans. The design and administration of these plans is our only business. We maintain the personnel, equipment and resources to respond efficiently and effectively to your needs. As a company, we are a team of technicians and practitioners experienced in all aspects of employee benefit administration.
The executive management of AGA presents a depth of experience and academic credentials. Lisa Schanbacher, COO, has over 30 years of extensive experience in provider contracting, network management, plan administration, process improvement, and TPA operations. Paul Selby, CPA, Chief Financial Officer, has many years of experience as a CFO. On a combined basis, the management team possesses approximately 75 years in the employee benefits business.
AGA is dedicated to customer service. We stress fast and courteous claims service; accurate accounting of all claims funds, intensive claims cost control through computerized enhancements and experienced claims examiners. Our clients enjoy one of the most advanced claims and billing administration systems in the country, the Trizetto QicLink system. While technology has allowed the use of more sophisticated systems, the importance of experienced claims examiners is still critical in identifying and controlling health care costs. Our examiners average more than seventeen (17) years of experience in claims adjudication.
AGA will provide you with prompt, courteous and cost effective administration for your employee benefit plans.